At M99plugs, we believe that exceptional custom-made jewellery should also come with an exceptional and effortless ordering experience. Unlike a lengthy, bespoke consultation, our elegant process is designed for ease, allowing you to secure your unique piece with just a few clicks. Here’s what you can expect from the moment you place your order to the moment you open your package.

Step 2: Handcrafted for you

• The art of making: Once you place your order, our expert artisans get to work in our UK workshop. We use only 100% real, raw materials, ensuring authenticity and the finest quality in each piece.
• Attention to detail: Every plug is crafted by hand with meticulous care. For our metal jewelry, we partner with a specialized workshop and then perform our own hand-finishing and quality control.
• A mark of quality: Most pieces are stamped with the official M99plugs mark, signifying our commitment to the highest standard of craftsmanship. Some very small or very hard material plugs may not be marked as it ma cause damage to the plugs and its sometimes best to leave the small crown off.

Our Craft Time: We pride ourselves on efficiency without sacrificing quality. In most cases, your plugs will be lovingly handcrafted within 2 to 6 business days.

Step 3: Our quality assurance

• Careful check: Before your order is packaged, it undergoes a thorough quality check by our craftsmen. We take immense pride in ensuring every item is perfect and meets our quality expectations.
• Developed by piercers: If you ordered our piercing aftercare oil, rest assured it was developed and tested by our own team of piercers. You’re getting a product designed by experts who understand exactly what your piercing needs.

Step 4: Track your order

• Your customer account: You can easily see your orders directly from your account on our website.
• Estimated but worth the wait: Craft and shipping times are estimates, not guarantees, because we refuse to rush perfection. Please be patient while we create a piece that you’ll love for a lifetime. We complete most orders within the estimated time frames but on occasion; more complex or larger orders as well as us being very bus can sometimes mean a slightly longer craft time. we do our best to notify every customer if this is the case for a particular open order.
• Tracked shipping recommended: We highly recommend choosing tracked shipping at checkout. This provides peace of mind and guarantees a replacement if the item is lost in transit. However if you want to go with any of the standard shipping methods, these are just as reliable and more budget friendly but may not be fully tracked services.

Step 5: After-purchase perks

• Become an affiliate: Once you’ve placed an order, you have the option to sign up for our affiliate program. Spread the word about M99plugs and earn rewards!
• Ongoing engagement: With an account, you can access your order history, manage your preferences, and stay connected with the M99plugs community.

Your confidence, our reputation

• Thousands of happy customers: When you receive your order, you’ll be joining thousands of satisfied clients who have praised our craftsmanship and service across multiple platforms.
• Industry-respected quality: You can wear your new plugs with confidence, knowing you have a piece from a brand trusted by high-end studios worldwide and featured in numerous editorials and articles.

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